# Email Setup Following Server Upgrade

We have recently updated our email server hostnames.

**THIS UPDATE HAS BEEN APPLIED TO ALL SERVERS**

This was due to a conflict in hostname records causing issues to email deliverability.

To update your email to new settings:

## Secure SSL/TLS Settings (Recommended)

|     |     |
| --- | --- |
| Username: | Email Address |
| Password: | Email Password |
| Incoming Server: | mail.<your domain here> <br>eg : mail.southcoastweb.co.uk*<br>- IMAP Port: 993<br>- POP3 Port: 995 |
| Outgoing Server: | mail.<your domain here> <br>eg: mail.southcoastweb.co.uk*<br>- SMTP Port: 465 |

## Non-SSL Settings (NOT Recommended)

|     |     |
| --- | --- |
| Username: | Email Address |
| Password: | Email Password |
| Incoming Server: | mail.<your domain here> <br>eg: mail.southcoastweb.co.uk*<br>- IMAP Port: 143<br>- POP3 Port: 110 |
| Outgoing Server: | mail.<your domain here> <br>eg: mail.southcoastweb.co.uk*<br>- SMTP Port: 587 |

* – Swap the southcoastweb.co.uk to your domain

We now recommend that all of our clients swap their email to a ‘professional’ email service, rather than a ‘free’ service.

This will provide a larger mailbox (50gb compared to 1gb), Guaranteed mail delivery and mailbox/calendar sharing for only £3+vat per mailbox per month.

If you wish to upgrade your email to the professional service please contact Rob in the office on 01202 665855.

**We no longer offer a ‘free’ email service with web hosting to new clients due to issues with ‘anti-spam’ scripts and tightened email delivery issues.**

Professional email service is provided by a third party such as Microsoft 365.